BACKGROUND
This Privacy Policy outlines the terms between You and MYRT BERHAD regarding the use and access of Our Websites by You. This Privacy Policy applies to all Users of Our Websites.
INTRODUCTION
MYRT BERHAD (“We” or “Us”) is committed to safeguarding your Personal Data and takes the protection of your privacy seriously.
This Privacy Policy details how we protect and handle your Personal Data under the Personal Data Protection Act 2010 (“PDPA”).
WHAT PERSONAL DATA DO WE COLLECT?
The types of Personal Data we collect directly from you or from third parties may include, but are not limited to:
- Your name
- Address
- Contact details
- Credit/debit card number(s) and expiration date
- Financial information
- Billing address
- Residential or office address
- Information related to products and services you frequently use on Our Websites
HOW DO WE COLLECT YOUR PERSONAL DATA?
We collect your Personal Data in various ways, including but not limited to:
- When you use any of our products or services on Our Websites
- When you register, open an account, or sign up with Us for transactions on any of Our Websites
- When you visit online sites operated by MYRT BERHAD and its partners
- Via third-party products or services providers
- When you communicate with us via phone, email, letter, or in person
- When we contact you in person or gather information from trusted third parties involved in processing our transactions
HOW DO WE COLLECT PERSONAL DATA FROM OUR WEBSITES?
- IP Address: We use your IP address to help diagnose server issues and administer Our Websites. Your IP address helps identify you and your registration details and is used to gather broad demographic information.
- User Feedback Form: Our Customer Care Feedback Form may require you to provide contact information (e.g., your name and email address). We use this information to respond to your queries and provide information about our services. Your contact details may also be used to send you information about products, services, or promotions that may interest you.
- Cookies: We use cookies to enhance your experience on Our Websites. Cookies help us store preferences and session information to provide a more personalized service. You can adjust your browser settings to notify you when you receive a cookie or to disable cookies.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
Your Personal Data may be used for the following purposes (“Purpose”):
- To process your orders and transactions for products or services
- To facilitate your participation in promotions, rewards, lucky draws, or loyalty programs
- To send you promotional materials, product updates, and information on services and activities
- To protect the safety and security of all users
- To investigate and respond to claims or inquiries from You
- To comply with legal or regulatory requirements
ACCESSING, LIMITING, CORRECTING, OR UPDATING YOUR PERSONAL DATA
You may request to:
- Obtain information about your Personal Data
- Limit the processing of your Personal Data
- Update or amend your Personal Data
For account holders, you may log in to your account to update your information. For others, you can forward your request to contact@myrt.global. We will provide the requested information as soon as practicable.
WITHDRAWING CONSENT
It is essential for us to process your Personal Data to fulfill orders and transactions. However, you may opt out of receiving promotional materials from MYRT BERHAD by:
- Unsubscribing from the mailing list
- Editing your account settings to “unsubscribe”
- Sending a request to us via Customer Services at contact@myrt.global
TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
We do not sell your Personal Data to third parties. However, your Personal Data may be disclosed to:
- Subsidiaries, affiliate partners, trusted merchants, and contractors who process your orders or provide services related to Our Websites
- Credit card verification providers, data warehouses, and third parties involved in processing transactions
- Legal bodies as required by law (e.g., in compliance with a warrant or subpoena)
- Customs, immigration, or other regulatory authorities as applicable
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your Personal Data only as long as necessary to fulfill the purposes stated in this Privacy Policy. However, Personal Data may be retained under the following conditions:
- As required by applicable legislation
- If legal action has arisen or is pending
We take reasonable steps to ensure that Personal Data is destroyed or permanently deleted when no longer required.
PERMANENTLY DELETE ACCOUNT
You can permanently delete your MYRT BERHAD account by following these steps:
- Log in to your profile.
- Click on [Delete my Account] at the bottom right corner.
- Click [Confirm Delete].
Once deleted, your account and associated data will no longer be accessible.
SECURITY
While we make reasonable efforts to secure your Personal Data using Secure Server Software (SSL) and firewalls, no data transmission over the Internet can be guaranteed 100% secure. You acknowledge that MYRT BERHAD cannot ensure absolute protection from unauthorized access or breaches. In the event of a security breach, we will notify you via email and/or post a notice on Our Websites.
NOTIFICATION OF CHANGES
This Privacy Policy may be amended to comply with applicable laws and regulations. Revisit our Websites periodically for updates.
INCORPORATION BY REFERENCE
This Privacy Policy shall be read in conjunction with our General Terms and Acceptable Use Policy, all of which are incorporated by reference.
CONTACT
For any queries, concerns, or complaints about our handling of your Personal Data, please contact us at contact@myrt.global
